Originally Posted by That_Look_Photo
Does anyone know what would cause this. Cpanel is the program to manage everything on my server for my website. The host says everything is good on his end. My partner can not get in ether. I can't even get in the server with my FTP program.
If Cpanel is being upgraded, that can also cause you to be unable to connect to the management program. Can you still get to the website. If you can't get to the website then it can be one of several problems. Often the hosting company will have online chat and you can get immediate resolution.
Also try pinging the site and also tracert. These are done on windows by clicking start, then Run, and then type CMD and pressing Enter. Then type
and press enter. This will show if the site is reachable and whether there is any packet loss.
Use Tracert if Ping shows no problems by typing:
and it should trace a route through the various hops to reach your site.
But easiest is to just directly contact the hosting company.