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Data Recovery HELP
Old 02-12-2007, 10:30 PM   #1 (permalink)
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God I was hoping I'd never have to make this post...but I do

I have a Seagate 160gig external hard drive that appears to be crashing. I have backed up MOST of whats on the drive, however, some of my latest client shoots are on the drive...fully processed...and I need to recover them.

The drive will boot, but after about 2 to 3 minutes, I hear a fast ticking sound then the images are inaccessible. My computer will lock up and my desktop disappears...as soon as I unplug the ex drive from the usb port, everything begins to work again...

Does ANYONE have any suggestions or are there any data recovery gurus on board here. A friens suggested taking the disc out of the external case and "slaving" it to my pc...I thought I'd try it, but the damn thing has some type of torx screws with a pin in the middle of the entrance and I cant get the case apart...

Any suggestions...data recovery experts...please reply or advise...I would be grateful...

BobbyG
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Re: Data Recovery HELP
Old 02-12-2007, 11:57 PM   #2 (permalink)
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Well, I know this may seem like the hard way, but it's a step I take as well. You said that as soon as you unplug your external hd from the usb, all is well. Boot up without the external plugged in, and burn all of the images you want to save onto cd or dvd. On another note, don't buy a seagate, I've used their drives before, and never again, why, same problem you are having now. Too much hassle, I know it's a pain to go out and buy another hd, install it, etc, but it's worth it. Another recomendation is once you have everything fixed, put in a second internal hd, and keep a copy of all of your images there as well. Something of note, this almost sounds like a driver conflict with your external hd. The external may be ok, and what not, but there may be a driver conflict somewhere. I have an external as well, love it, but sounds like this may be the source of your problem. Good luck Bobby.

Isaiah
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Re: Data Recovery HELP
Old 02-13-2007, 12:47 AM   #3 (permalink)
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Go to Seagate's website and download their diagnostic ISO file and burn it to a CD. When you run it, you should get two options. A fast test and a extended test. Run the fast test first and then the extended. The extended option should have a choice to fix errors - do that. Once it's done, try accessing the files and copy them off at once if you can.

Good luck!

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