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dumping print jobs?
Old 11-23-2005, 05:58 PM   #1 (permalink)
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Does ANYBODY have an idea why when we send large print jobs (like 200-300Mb) from PS to our Epson 9600's it dumps the job and stops printing midway through?

Thanks for any ideas...
Doug
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Re: dumping print jobs?
Old 11-23-2005, 06:04 PM   #2 (permalink)
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There are several possible reasons. When you print files, the actual bit stream that represents what is going to be printed is written out to a cache area on your hard drive and then transferred to the printers built in memory. But since the amount of memory in the printer is fairly limited, there is a continuous handshaking between the cache on the hard drive and the printers memory. If you have limited free space on your hard drive, then things can get really slow due to fragmentation of the cache. Sometimes if the transfer is too slow, the printer will time out and stop looking for data and sometimes the computer's spooler will time out because it thinks the printer has gone away.

If you look at the print que, you can see the current job being printed. Let's suppose it has just halted and appears to be going nowhere. Try pausing the line item in the que and then do a restart on it and see if it picks up.

Also check how much free space you have on your hard drive. Another thing to check is that you have the latest drivers for your printer.

Cheers,
rfs
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Re: dumping print jobs?
Old 11-24-2005, 08:45 AM   #3 (permalink)
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So it sounds as though if we free up space on the hard drive and keep the drive defragmented then we shouldn't have the problem? And maybe increasing the printer time-out setting?

DP Ellis
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Re: dumping print jobs?
Old 11-25-2005, 07:32 PM   #4 (permalink)
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After reading the (at this time) only other response to this thread, I have an idea to maybe help things along with that problem. Years ago, a friend of mine had a printer buffer. It was a seperate device that was kind of like ram for the printer that held the print jobs instead of using the computers cache. I don't know if they are still made, but it might be worth a shot.

Isaiah Brink
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