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ZugaAudio???
Old 02-18-2003, 10:55 PM   #1 (permalink)
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Thought I would check out Zugaphoto...with hopes of picking up some new tips and tricks, for this price it seems like a no brainer! However, I get continual error codes, no video at all, program not responding..etc.??? Has anyone else experienced this problem? Like all new products on the market, often times there are gliches...seems to me this may have a few?
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Re: ZugaAudio???
Old 02-19-2003, 12:10 AM   #2 (permalink)
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Jeff,

I know Zuga works, as the "feedroom" system it uses is used by HBO, NBC, Cisco, Ford, Playboy and others. You need to make sure and turn off any "popup" blockers, and you may want to go to http://www.feedroom.com and check their help section for computer operations.

Most of the problems with the Feedroom interfaces are the user not having a Real or Windows player installed, preferrably the most current, and/or ad blockers--though Zuga doesn't have popup ads, but the interface launches in a separate window.

Also, if you're running a Mac, they are releasing the OS X version soon, but right now you have to use OS 9 with Netscape--that will change. With Windows, Media Player 9 is best.

You may also just want to go to http://www.zuga.net and check out their forum where they have quite a few posts on issues that are normally user issues that can cause errors. Let me know, thanks, rg sends!
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Re: ZugaAudio???
Old 02-19-2003, 09:52 AM   #3 (permalink)
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"Why can I hear the audio but not see the video?
When Internet traffic congestion occurs, audio is often transferred before video due to the audio file size being smaller. You may only hear the video clip if the speed at the time of the connection is too slow.

This would make sense as this is what I am experiencing, as some of the let's say "not so interesting" topics play without a problem, as do the free trailers.

So this doesn't seem to be a "user" problem, as much as a Zuga problem. As I had mentioned in my original post, I do feel this could be an excellent tool for us shooters. However, this statement I do not believe is true at the moment " we deliver ON DEMAND 24-7-365 the world of photography TO EVERY COMPUTER ON THE PLANET." less of course we are talking about audio...
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