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CS Crash, Need Help!
Old 02-05-2005, 11:25 AM   #1 (permalink)
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Hey everyone, 2 ?'s I run CS on an HP 80G internal hard drive,I think 1G RAM for the time being with a Maxtor external. My problem is that when I open a large file in CS my system crashs. Can you use an external drive for a scratch disk?? Any Ideas??

Thanks, Travis
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Re: CS Crash, Need Help!
Old 02-05-2005, 11:55 AM   #2 (permalink)
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Is this a new problem?

Do you have a partition for your scratch disk?

How large is a large file 10 meg or 10 gig ?

grs
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Re: CS Crash, Need Help!
Old 02-05-2005, 12:24 PM   #3 (permalink)
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From what I've read in the past, you are best not to use an external drive for a scratch disk. Better off to install a second internal drive, partition it, and use the first partition as your scratch disk.
How much free space do you have on your internal drive? Have you tried just using the default settings with your internal drive recently defragmented?

Just a thought,
-Trev-
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Re: CS Crash, Need Help!
Old 02-05-2005, 12:24 PM   #4 (permalink)
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I dont believe I have a partition. My scratch is on the same drive as CS. I will open a couple of files and the computer will shut down and then restart.
Ive also opened a 5G file and it has done it. Its fairly random. I just started CS a couple of weeks ago. Upgraded from 7. Im not real up on the computer other than PS.
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Re: CS Crash, Need Help!
Old 02-05-2005, 12:29 PM   #5 (permalink)
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Trev, I have defragmented the drive a couple of days ago. I forgot to mention that Im working on a laptop. I guess thats a little important to know. I have plenty of room on my drive as I keep everything on the external

Travis
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Re: CS Crash, Need Help!
Old 02-05-2005, 01:39 PM   #6 (permalink)
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It's best to use the internal drive for scratch. A scratch file is used to offload the RAM memory when the image won't fit entirely in RAM (unless you have tens of MBs of RAM, your image won't fit!) In order for the computer's memory manager to do this efficiently, it needs to swap the RAM memory with the HDD memory as quickly as possible -- which means using the internal bus, not USB or even Firewire. I suggest that you give the scratch file as much HDD space as possible so it will suck the image off the Maxtor external once and do all of its processing internally. The program normally deletes the scratch file when you exit the program, so it won't take up space on the disk permanently. (Some older programs would leave remnants of the scratch file on disk if you did not exit gracefully, such as with a crash or power failure. Most current programs check for the existence of an old scratch file and delete it on startup.) Hope this info helps. --Randy
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Re: CS Crash, Need Help!
Old 02-05-2005, 05:49 PM   #7 (permalink)
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First thing that I would check would be your ram. When CS starts up it allocates the ram you have dedicated in its setup (%of system ram) Then it loads the image. If the ram is BAD it will crash CS. A way to test for this is to swap your ram sticks around or run a detailed diagnostic on your ram.

Good Luck.

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Re: CS Crash, Need Help!
Old 02-05-2005, 06:04 PM   #8 (permalink)
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Randy, If I understand correctly the scratc has to be the internal. My next ? is how do I allocate more space for the scratch? This is a laptop and as far as I know I can only have 1 HDD (I assume this stands for "hard disk drive"). As you can see Im a bit behind on my computer knowledge. I appreciate your help.

Travis
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Re: CS Crash, Need Help!
Old 02-05-2005, 06:18 PM   #9 (permalink)
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Mark, I will check and see what I find. If it checks out OK would it help if I added more RAM? Im guessing the answer is Yes.

Travis
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Re: CS Crash, Need Help!
Old 02-05-2005, 06:53 PM   #10 (permalink)
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More ram always helps but there is an upper limit that the various operating systems will allowcate to each process or program. For XP I believe that it is slightly less than 2gig. Adding more ram will not help you if you leave a bad stick installed in your system. Ram problems are allways very hard to find.

Good luck!
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