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Is it under their 90 day warranty? Did you return it with a note explaining what went wrong?? That all I did withg my Ultra 1200.. I can't say what happened to them not getting back to you.. I'd try calling them again..
Tell them you heard from me.. [img]/ubbthreads/images/graemlins/wink.gif[/img] [img]/ubbthreads/images/graemlins/wink.gif[/img] the guy who said they have great service after their Vagabond crapped out on me [img]/ubbthreads/images/graemlins/grin.gif[/img] see if that helps.. [img]/ubbthreads/images/graemlins/smile.gif[/img]
JP
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