I'm not positive, but I believe that MS Word has a mailing list wizard of some sort that allows you to merge a generic document with a customized salutation list (Mr. XXX XXXXX, Mrs. YYY YYYY, etc.). I haven't used the fax wizard in Word 2003, but it would be really nice if it combined the customized salutation list and their fax number so that you could knock everything out in one fell swoop.
-Chip
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